Troubleshooting

When a project needs rescuing

Two distinct services for projects and programmes in difficulty: planned recovery for something that's drifted, and rapid response for something that's gone wrong right now.

Recovery & Turnaround

For projects that have stalled, slipped, or gone off track

Recovery is for programmes that have been drifting — over budget, behind schedule, or losing stakeholder confidence — but aren't in acute crisis. We diagnose why it stalled, rebuild a credible plan, and get it moving again.

  • Diagnosis: understanding why the project stalled, not just what's late
  • Re-planning and re-baselining against a realistic scope, budget, and timeline
  • Rebuilding stakeholder and sponsor confidence with transparent reporting
  • Getting delivery back on track and back on budget

Signs you need this: repeated missed milestones, budget creep with no clear cause, stakeholders who've stopped trusting the status reports.

Discuss a Recovery
Team discussing a project recovery plan in an office
Team responding urgently around a table during a live incident
Crisis & Incident Response

For delivery issues that need urgent intervention now

Crisis response is different from recovery — it's for a live, acute problem: a failed go-live, a critical supplier issue, a governance breakdown. We move fast to assess, stabilise, and support decision-making under pressure.

  • Rapid assessment of what's actually happening and what's at risk
  • Emergency governance and decision-making support for sponsors and boards
  • Stabilising delivery under acute pressure — containing the immediate issue first
  • A clear, honest picture of options and consequences, fast

Signs you need this: something has just gone wrong (not drifted for months), leadership needs an urgent independent assessment, or a decision has to be made within days, not weeks.

Get Urgent Help
Which One Do You Need?

Recovery vs. crisis response

Not sure which applies? Here's the practical difference.

Consideration Recovery & Turnaround Crisis & Incident Response
Trigger Sustained drift — budget, schedule, or confidence eroding over weeks/months An acute, live incident — something has just gone wrong
Timeframe Structured re-planning over days to a few weeks Immediate — assessment and stabilisation within days
First step Diagnose root cause, then re-baseline the plan Contain the immediate risk, then assess
Certifications applied PRINCE2 / MSP re-planning & governance discipline PRINCE2 / MSP / Agile — whichever fits the situation fastest

Project in trouble right now?

Whether it's drifted for months or broke this week, get in touch and we'll tell you straight what's involved.

Request a chat...